Terms and Conditions
These terms and conditions (“Terms and Conditions”) govern the relationship between Mimi’s Getaway LLC d/b/a Mimi’s Getaway (“Mimi’s Getaway” and/or “us/our”) and you, the purchaser and/or traveler (“Client,” “passenger,” and “you/your”).
By planning travel with Mimi’s Getaway, you agree to be bound by these terms and acknowledge that Mimi’s Getaway acts solely as a booking agent for disclosed principal supplier tour operators, cruise lines, hotels, airlines, air charters, bus companies, ground transportation, boat purveyors or owners, and other independent contractors providing accommodations, transportation, and other services (“Supplier(s)”), and is not the source or provider of the travel services.
These terms include warranties, disclaimers, and exclusions of liability and may restrict your rights and remedies and provide protection to Mimi’s Getaway.
1. USE OF MIMI’S GETAWAY SERVICES, ACCESS AND INFORMATION FOR TRAVEL BOOKINGS
You warrant that you are at least 18 years of age and possess the legal authority to enter into this Agreement and to make travel bookings with Mimi’s Getaway.
You agree to be financially responsible for all of your travel bookings and warrant that all information supplied by you on behalf of yourself, members of your household, or others for whom you are authorized to transact business with us is true and accurate.
You agree that you will only make legitimate reservations or purchases with Mimi’s Getaway and its Suppliers, and acknowledge that, without limitation, any speculative, false, or fraudulent reservation is prohibited.
All bookings are accepted by Mimi’s Getaway as agent for the travel Suppliers on your itinerary.
Separate Supplier terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select, and you understand and agree to abide by the terms and conditions of purchase imposed by any Supplier that you have selected as a service provider for your travel.
2. PAYMENTS AND CANCELLATIONS
You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of your travel bookings through Mimi’s Getaway.
By submitting a credit card authorization form to Mimi’s Getaway, you agree to allow Mimi’s Getaway to use your payment method to purchase travel products from our Suppliers on your behalf.
EXCEPTING IN CASES OF FRAUD, YOU AGREE NOT TO FILE ANY DISPUTE WITH YOUR BANK OR CREDIT CARD COMPANY TO AVOID OR VIOLATE ANY BOOKING TERMS AND CONDITIONS OF MIMI’S GETAWAY OR ITS SUPPLIERS, INCLUDING CANCELLATIONS OR CHANGES OF ITINERARY OR ARRANGEMENTS FOR REASONS BEYOND THE CONTROL OF MIMI’S GETAWAY OR ITS SUPPLIERS.
IF YOU ATTEMPT TO CHARGEBACK, REVERSE OR RECOLLECT A PREVIOUSLY AUTHORIZED TRIP PAYMENT, MIMI’S GETAWAY RESERVES THE RIGHT TO COLLECT ALL ADDITIONAL COSTS, FEES AND EXPENSES ASSOCIATED WITH SUCH CHARGEBACK, REVERSAL OR RECOLLECTION, INCLUDING, WITHOUT LIMITATION, ATTORNEY FEES.
All payments for travel are due prior to departure according to each Supplier’s terms and conditions of booking.
You understand that failure to make final payment or any violation of a Supplier’s conditions of purchase may result in cancellation of your reservations, in your being denied access to any flights, tours, hotels, cruises, or other travel services, or in your forfeiting any monies paid for your reservations.
In some cases, there is NO REFUND once a booking is made and paid in full.
You may not be entitled to a refund if you change or cancel your travel plans after confirmation of a booking.
All cancellation requests must be sent to Mimi’s Getaway in writing.
As a result of cancellation, Mimi’s Getaway’s and third-party Supplier’s cancellation penalties will apply. Cancellation fees will be charged to the credit card or other payment method you authorized to pay for travel services or deducted from the Supplier’s refund.
When you receive any and all travel documents, it is your responsibility to review and verify all information for accuracy. Contact Mimi’s Getaway immediately if changes or corrections are required.
3. TRAVEL DOCUMENTS, INCLUDING TSA AND DHS ACCEPTABLE IDENTIFICATION REQUIREMENTS
It is the responsibility of each Client to obtain and carry a valid passport, visa(s), and all other documents required by applicable government regulations.
When traveling domestically or internationally, the U.S. Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS) advise that everyone carry acceptable identification in order to board a flight.
Acceptable identification can be found at:
http://www.tsa.gov/traveler-information/acceptable-ids
Examples include:
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DHS-designated enhanced driver’s license
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Passport
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Foreign government passport
The name, date of birth and gender that appears on the identification card must exactly match the same data listed on airline ticket(s) and booking records.
You acknowledge any failure to strictly comply with these requirements may result in denied boarding or an undue delay at an airport security checkpoint causing Client to miss flight(s), and subsequent scheduled travel bookings on cruises and tours.
Mimi’s Getaway strongly recommends that you take into account that certain countries will not admit a passenger if their passport expires within six (6) months of the date of entry.
Non-United States citizens may require additional documentation. Client is responsible to make Mimi’s Getaway aware when traveling on a passport from a country other than the United States of America.
Mimi’s Getaway neither controls nor warrants the issuance of visas or approval of visa waivers related to your travel.
Should a visa not be issued, Mimi’s Getaway is not responsible for lost payments made toward the contemplated trip.
Please note that rules of each country regarding entry and exit change on a daily basis.
Children and infants also require travel documents.
Minors traveling with one parent, and/or without both parents, may be stopped and not admitted unless authenticated and verified consent forms are provided to the authorities.
Additional information:
https://help.cbp.gov/s/article/Article-3643
The U.S. Customs and Border Protection Agency requires that for groups of children under age 19 arriving to the United States by land or sea from contiguous territory and traveling with a school group, religious group, social or cultural organization, or sports team, the child may present:
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An original or copy of a birth certificate
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A Consular Report of Birth Abroad
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A Naturalization Certificate
Parental or legal guardian consent must be provided to the supervising adult/Group Leader in writing.
4. INDIVIDUAL ENTRY AND EXIT REQUIREMENTS
Each country holds different views of past criminal offenses, whether within or outside of their boundaries.
If you have a current or prior criminal offense, contact that country directly for entry and exit requirements.
You can visit the U.S. State Department website for further information:
https://travel.state.gov/content/travel.html
We do not inquire about an individual’s criminal record in the interest of respecting our Clients’ privacy.
For example, if traveling to or through Canada, individuals with a Driving While Intoxicated (DWI) record should review current entry requirements:
http://www.cic.gc.ca/english/information/faq/inadmissibility/index.asp
5. HAZARDOUS MATERIALS
Federal law prohibits passengers from bringing hazardous materials on the aircraft.
(1) Federal law forbids the carriage of hazardous materials aboard aircraft in the passenger’s luggage or on the passenger’s person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124).
Hazardous materials include:
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Explosives
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Compressed gases
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Flammable liquids and solids
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Oxidizers
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Poisons
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Corrosives
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Radioactive materials
Examples include:
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Paints
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Lighter fluid
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Fireworks
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Tear gases
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Oxygen bottles
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Radiopharmaceuticals
(2) There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in the passenger’s luggage and certain smoking materials carried on the passenger’s person.
For further information, contact the relevant airline representatives on your itinerary.
Restrictions on hazardous materials are listed at:
http://www.tsa.gov/traveler-information/prohibited-items
6. INSECTICIDE NOTICE
We recommend that you refer to the DOT list of airports in countries that require airlines to treat the passenger cabin with insecticides prior to the flight or while on the aircraft.
This list is on the DOT’s website and is updated periodically:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements
7. HEALTH / IMMUNIZATIONS
You must have the proper immunizations and health screenings and required documentation before travel.
Mimi’s Getaway shall not assume responsibility for the accuracy of health, vaccination, or documentation prior to departure or upon landing at the final destination.
In some cases, required inoculations must be recorded by the Client’s health practitioner on a valid vaccination certificate, which the Client must carry for proof of inoculation.
If you are concerned about taking medications or receiving certain inoculations, check with your health practitioner before booking.
Relevant information can be found at:
8. AIR TRAVEL, SCHEDULE RECONFIRMATION, CHECK-IN
Mimi’s Getaway shall not assume any responsibility for any air schedule changes.
In rare instances, certain departure taxes must be paid in cash only and may vary in price.
Failure to use a reservation may result in automatic cancellation of all continuing and return flights, as well as forfeiture of airfares.
Airline e-tickets expire one year from issue date, unless fare rules provide otherwise.
Due to enhanced security, it is recommended that you check in:
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2 hours prior for domestic flights
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3 hours prior for international flights
Reconfirm flight times:
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24 hours prior for domestic flights
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72 hours prior for international flights
By checking in for a flight, tour or cruise, you may be agreeing to additional terms and conditions imposed by the Supplier.
If you authorize Mimi’s Getaway to check you in for any component of your trip, you take full responsibility for agreeing to and complying with the Supplier’s terms and conditions.
9. RIGHT TO CORRECT ERRORS / OFFERS SUBJECT TO AVAILABILITY
We reserve the right to correct errors.
In the event of any pricing error or omission, we reserve the right to adjust pricing or make corrections.
All offers, incentives and Supplier promotions are subject to availability and may change without notice.
Prospective Clients are advised to reserve early to avoid disappointment and additional late booking fees.
10. UNUSED ARRANGEMENTS, MINIMUM PASSENGER REQUIREMENTS AND ALTERATIONS TO BOOKINGS
When tour, cruise or package prices are based on Suppliers’ contract rates, you will not be entitled to any refund for unused portions of travel.
Some group tours are based on minimum passenger numbers. If the number falls below the required minimum:
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A surcharge may be imposed
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The tour may be canceled
Cancellations will be governed by the tour operator’s cancellation policy.
If you decide to change any portion of your confirmed arrangements before or during your trip, Mimi’s Getaway will attempt to assist you. Some bookings may not be changeable.
All requests for changes must be made in writing.
The Supplier may determine itinerary alterations are necessary for reasons including severe weather.
Any such alterations are at the sole discretion of the Supplier, and Mimi’s Getaway bears no responsibility.
11. LIMITATIONS OF RESPONSIBILITY AND DISCLOSURE
Mimi’s Getaway acts solely as a booking agent for disclosed principal Suppliers and is not the provider of travel services.
Each Supplier is an independent entity with its own management and is not subject to the control of Mimi’s Getaway.
The Suppliers listed in travel documentation are responsible for providing services purchased.
Because Mimi’s Getaway acts as agent for disclosed principal suppliers and does not control their operations, you agree that Mimi’s Getaway is not liable for personal injury or property damage arising from these services.
Mimi’s Getaway disclaims liability including but not limited to:
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Direct damages
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Punitive damages
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Special damages
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Consequential damages
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Incidental damages
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Indirect damages
This includes issues arising from Supplier acts, errors, omissions, negligence, delays, cancellations, fuel increases, bankruptcy, cessation of operations, or other matters outside Mimi’s Getaway’s control.
Mimi’s Getaway has solely received commission and fees for travel transactions. Any recovery from Mimi’s Getaway will be limited to the amount of commission and fees received.
12. RISKS / SAFETY
Travel to certain destinations may involve greater risk than others.
Clients are encouraged to stay informed through U.S. Government travel resources, including:
Clients are encouraged to register with the Smart Traveler Enrollment Program (STEP):
https://step.state.gov/step/
By purchasing travel to certain destinations, Mimi’s Getaway does not represent that travel is advisable or without risk.
Client participation constitutes acceptance of such risks.
13. FORCE MAJEURE
Mimi’s Getaway will not be liable for failure or delay in performance due to causes beyond reasonable control, including but not limited to:
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Acts of God
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War
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Terrorism
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Pandemic or epidemic
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Quarantine
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Civil unrest
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Communication failures
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Equipment breakdown
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Natural disasters
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Government actions
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Strikes
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Fire or explosion
The purchase of travel insurance is highly recommended.
Suppliers may also invoke force majeure clauses and may alter, postpone, or cancel itineraries.
Refund decisions remain at the sole discretion of the Supplier.
14. CLIENT CONDUCT
When you book with Mimi’s Getaway, you accept responsibility for any damage or loss caused by you.
Payment for such damage must be made directly to the Supplier.
You must indemnify Mimi’s Getaway against claims arising from such damage.
Baggage and personal effects remain the sole responsibility of the traveler.
Participants must act responsibly and follow behavioral guidelines established by Mimi’s Getaway and its Suppliers.
Mimi’s Getaway and Suppliers reserve the right to remove any traveler whose conduct or health endangers themselves or others or disrupts the trip.
In such cases, no refund will be issued.
15. TRAVEL INSURANCE
Mimi’s Getaway offers access to travel insurance to protect passengers and their travel investment.
Unless specifically noted, insurance is not included in the itinerary cost.
Coverage may include protection for:
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Supplier default or bankruptcy
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Trip delay or interruption
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Missed connections
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Cancellation
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Medical evacuation
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Lost baggage
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Illness
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Job loss protection
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Accidental death and disability
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Travel accident or sickness medical expenses
Without insurance, travelers may lose up to the full cost of their trip.
If insurance is declined, Mimi’s Getaway will require an insurance waiver.
Mimi’s Getaway is not a licensed insurance broker and cannot guarantee claim approval or coverage extent.
16. RESERVATION OF RIGHTS: CHANGES TO TERMS
Mimi’s Getaway reserves the right to change these Terms and Conditions at any time.
Updated versions will be provided to Clients and posted on the website and become effective immediately upon posting.
17. GENERAL
The laws of the State of New York govern these Terms and Conditions.
You consent to the exclusive jurisdiction of courts in Suffolk County, New York.
If any provision is deemed invalid or unenforceable, it will be replaced by a valid provision closest to the original intent.
These Terms and Conditions constitute the entire agreement between the Client and Mimi’s Getaway regarding travel bookings and supersede all prior communications.
A printed version of this agreement and electronic notices shall be admissible in judicial or administrative proceedings to the same extent as printed business records.
If you want, I can also convert this into a cleaner contract format for proposals, PDFs, or websites (with a clickable table of contents and better legal layout), which many travel agencies use.